When was the last time your office had a MORNING HUDDLE? The morning huddles are very important and most helpful for the regular updating of the staff each day. The meetings are usually held prior to the first patient or at the end of the day to review and/or look over the next days appointments and patients. Some of the areas covered could/should include the patient's name, reason for the appointment, medical alerts, financial insurance status for the treatment plan, personal information from staff of past activities, (fear, gagging, etc.....) and any other personal information that might be helpful. All the information is confidential but very important for staff as to the treatment for the day and future appointments. The more information available and shared means better patient treatment and good staff communication. Everyone wins...try them - you will see how important they can be. Customize for your office and the information that is comfortable.
Mary Harrison, CDA, EFDA, EFODA, FADAA